Return & Refund Policy

Last updated: September 10, 2025

At IndoSoil Innovation LLP, we are committed to delivering high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, this Return & Refund Policy explains your rights and options.

1. Returns

• You may return products within 7 days of delivery.
• Items must be unused, undamaged, and in their original packaging.
• Products that are perishable, personalized, or used are not eligible for return.

2. Refunds

• Once we receive and inspect the returned item, we will notify you of the refund status.
• Approved refunds will be processed to your original payment method within 7–10 business days.
• Shipping charges are non-refundable unless the return is due to a defective or wrong product.

3. Damaged or Defective Products

If you receive a defective or damaged item, please contact us immediately at info@indosoil.in with your order details and photos of the issue. We will arrange a replacement or a full refund.

4. How to Initiate a Return

To initiate a return, please contact our support team at info@indosoil.in or call our helpline. Provide your order ID and details of the product you wish to return.

5. Contact Us

If you have questions about this Return & Refund Policy, please reach out to us:

• Email: info@indosoil.in
• Address: IndoSoil Innovation LLP, India